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Skeena Lodge - Privacy Policy and Cookie Information

Your Privacy

If you wish to make an enquiry about renting Skeena Lodge, we ask you to email or complete an online form.  We collect your name, email address and perhaps telephone number or other contact details so we can provide you with the information you request.  If you subsequently decide to rent Skeena Lodge, we may ask for further contact details.

We may use your information in the future, in a limited way, to inform you about Skeena Lodge.  We will stop if you ask us to.  We may keep your information for a reasonable amount of time unless you don't want that to happen.  We will not pass your contact information to any other party without your explicit permission.

Cookies

If your browser settings allow it, this website uses cookies.  These are explained below.  You should note that if you set your browser to disallow first party cookies then certain functions will not work as intended.  The information stored in cookies does not identify you personally.  We are based in the United Kingdom and therefore come under UK jurisdiction and operate under the guidance of the UK Information Commissioner's Office (ICO).

Session Cookie

This website places a "session" cookie on your computer or whatever device you are using to view the site.  This cookie holds a session identifier, a string of letters and numbers, that is used by our website to maintain continuity as you browse between the different pages.  Session cookies are destroyed when you close your browser.  This session identifier is used to "maintain state" across the website for a number of purposes:

  1. If you select an arrival or departure date on the availability calendar on the Availability page and/or if you partially complete the enquiry form and then move to another page, the information or partial information is "remembered".  This allows you to return to the page and form without having to start again after, for example, checking other pages on the website.
  2. This website uses an "adaptive" or "fluid" page layout and adjusts the page layout to suit your browser width setting.  Once done, some of this information is remembered between pages which reduces the time taken to reformat subsequent pages and reduces the visual disturbances between pages.

Although not "strictly necessary", under the meaning of the UK Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended 2011, the purposes outlined above are intended to make your visit a better experience and since there are no privacy implications we consider that we do not need to take any particular action to use the session cookie for these purposes.

Just to reiterate, the session cookie is destroyed when you close your browser so the processes outlined above have to start again if you visit our website at a later time.

Third Party Website Statistics and Analytics Tools

Our pages on this website currently use two third party agents, Google Analytics and StatCounter, to collect basic information about your Internet browser, and to recognise and count visitors as they browse the site.  This helps us form and improve the way our website works to suit our regular visitors.  Included in this information is the IP address of your Internet connection and this might be used to identify your country and other location details.  This location information, although not always accurate, helps us to further understand the needs of our website visitors.

Google Analytics uses "first party" session cookies and "persistent" cookies to carry out this task.  Unlike the session cookie, which is destroyed when you close your browser, the "persistent" cookie is stored on your hard drive, or in some other nonvolatile memory, and remains there for a period of time unless you delete it.  Persistent cookies are used to record multiple visits.  First party cookies can only be retrieved when you visit our website and not any other website.  We don't see the IP address that Google Analytics collects, just the associated location information.  Our Google Analytics account has data sharing settings that don't allow Google to share the data with anyone else.  You can read more about Google Analytics, including a tool to let you opt out of all Google Analytics data collection, on their Privacy PolicyLink opens in a new window or tab web page.

Guidelines from the UK ICO state that the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended 2011, requires user consent to use cookies for website analytical purposes.  However, Versions 2 and 3 of the guidance, dated December 2011 and May 2012, also indicate that first party analytical cookies are highly unlikely to receive regulatory attention provided the use of such cookies is made clear to the user.  We therefore believe that Versions 2 and 3 of the guidance currently allow us to use Google Analytics with obtaining consent.

Although StatCounter can use a third party "persistent" cookie to gather similar information to Google Analytics, we have configured it not to use any cookies at all.  While this restricts the analytical information available to us, StatCounter still collects information, including the IP address, which we find very useful.

Social Networking

This website has a Facebook "Like" button.  If you are a Facebook member and already logged on to Facebook your computer or device will already have Facebook cookies and the Facebook Like button might make use of these cookies to interact with Facebook.  If you are not a Facebook member and don't use the Like button then no cookies are added to your device but if you use the Facebook Like button then third party cookies belonging to Facebook will be set.  This website has no control over Facebook cookies.

No other cookies are used on this website.

For a comprehensive guide about cookies, including how to control and delete them, see aboutcookies.org.Link opens in a new window or tab